Privacy Policy

Resume Flow (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and services (the “Service”).

Information we collect

Account and contact data. When you register or sign in, we collect information such as your name and email address. We use this to operate your account, communicate with you about the Service, and send service-related notices.

Resume and profile content. You may enter or upload resume-related information (for example work history, education, skills, and optional profile images). This content is stored so you can edit, export, and manage your resumes within the Service.

Usage and technical data. We may collect limited technical information such as device type, browser type, IP address, and usage events (for example which features you use) to secure the Service, troubleshoot issues, and improve performance.

How we use information

We use the information we collect to:

• Provide, maintain, and improve the Service;
• Authenticate users and prevent fraud or abuse;
• Process subscriptions and payments through our payment partner;
• Respond to support requests and communicate about your account;
• Comply with legal obligations and enforce our Terms of Service.

Third-party processors

We rely on trusted service providers to operate the Service. They process data only as needed to perform their services on our behalf:

• OpenAI — When you use AI-assisted features (for example generating bullet points or summaries), relevant text you provide may be sent to OpenAI to produce suggestions. Do not submit sensitive personal data you do not want processed by AI.
• Cloudinary — If you upload a profile photo or other media, those files may be stored and delivered via Cloudinary.
• Paddle — Paddle.com acts as our Merchant of Record for payments. Paddle processes checkout, billing, tax, and certain customer-service requests related to orders. Their use of data is governed by Paddle’s policies.

Data security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

Retention

We retain your information for as long as your account is active or as needed to provide the Service and fulfill the purposes described in this policy, unless a longer period is required by law.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. Contact us at fadialjohari0@gmail.com for requests. We may need to verify your identity before responding.

Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and adjust the “Last updated” date above.

Contact

Questions about this Privacy Policy: fadialjohari0@gmail.com